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○ We are not responsible for any pre-existing damages to your vehicle prior to performing the service.○ It is the customer’s responsibility to inspect the vehicle at the time of delivery.This is the ideal moment to report any dissatisfaction or request adjustments.○ Once the vehicle is accepted, (Forge Auto Studio) Will not be held responsible for any future complaints.
○ If you cancel the service within 24 hours of the scheduled appointment, a cancellation fee of 60% of the total service cost will apply.○ This fee is non-refundable.
○ All calls and messages will be recorded and monitored for quality control purposes.
○ Prices are not final and may vary depending on the condition of the vehicle.
○ We collect and store the following personal data:■ Name, address, phone number, email address, and payment methods.○ Your data will be handled with strict confidentiality and will not be shared or soldto third parties.○ Data will only be used while you remain a client.○ You may request the removal of your data by emailing (forgeautostudio@gmail.com).○ By using our services, you agree to the storage of your data in our database to improve service quality and efficiency.
○ We communicate with our customers through:■ Text messages.■ Phone calls.■ WhatsApp.○ These communications are used to:■ Coordinate services.■ Provide updates.■ Share promotions.■ Follow up on appointments.■ Send billing invoices.○ By providing your contact information, you agree to receive thesecommunications.○ You may opt out of receiving promotional text messages by replying "STOP"; to any received message.
○ If you have any questions, concerns, or issues regarding our services, pleasecontact us via email at (forgeautostudio@gmail.com).
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